Alls well and forgotten until last week, a letter from the bank came. Two bounced cheques. On checking, these were the missing cheques. According to the bank,(over the phone again) these cheques were deposited in Tampines the previous week. The 3rd cheque in fact cleared.
Question: How did the cheques ended up in Tampines 4 months later?
How should the situation be dealt with in future?
The bank made no apologies, as it was not their fault. They were just doing their job. So how safe is dropped cheque system? Should we have push the issued and check the camera? The cheques must have gotten lost in transit and was found much later. As they bear no deposit date, and still valid, it when through the system.